Frequently Asked Questions

1) Who is running UrukTech?

UrukTech is Managed by an expert staff in the field of Embedded Systems and Electronic Designs.

2) What Do UrukTech offers its Customers?

UrukTech offers its customers a wide range of electric and electronic items and gadgets. A customer may search all the items under the following categories:

– Kits and Development boards
– Sensors
– Tools and components
– Power supplies and Converters
– Networking and Wireless Communications
– Motors and Drivers
– Robotics and Control Systems
– RFIDs

3) Can You Reach My Area?

Bought items are to be delivered to the customers anywhere on the map of Iraq. Covering all 18 Iraqi governorates, items will be in the hands of the buyer within 1-3 business day.

4) Did you do delivery to My Area?

Bought items are to be delivered to the customers anywhere on the map of Iraq. Covering all 18 Iraqi governorates, items will be in the hands of the buyer within 1-3 business day.

5) How Do I Track My Order?

You can easily track your order by log into your account and find the status of your order in “orders” section. Also there is a quick link to find the status of your order in the upper right corner of our website and you only need to write your email and the order number to get the status.

6) How Do I Place an Order?

You can place an order by using the “Cart” of our website or by giving us a call through our available mobile phones.

7) Do I Need an Account to Place an Order?

We advice you to create your own free account before placing any order, you will be able to:
– Speed your way through checkout
– Track your orders easily
– Keep a record of all your purchases

8) How Should I to Contact if I Have Any Queries?

You can contact us through the contact form and the emails available in contact page. Also you can giving us a call through our available mobile numbers.

9) Can you help me with My Graduation Project?

UrukTech is Managed by an expert staff in the field of Embedded Systems and Electronic Designs. The staff offers all Hobbyists, undergraduates, and Postgraduates full support along their projects and researches.

10) How do you accept payments?

UrukTech accepts payments within the following options:
– Bank Transfer
– Asia Hawala
– Cash on delivery
– Western Union

11) Where is your Main office located?

The Main Office of UrukTech is Located in Baghdad, Erbil and Sulaimanyah, beside the ability to reach our customers anywhere on the map of Iraq within 1-3 business days. See more details in contact page.

12) How long does it take delivering my order?

Hopefully it will take no longer than 24 hours to deliver customers’ orders inside Baghdad or Sulaymaniyah, and 1-3 business day to all other governorates.

13) Do you offer sketch and programs for different types of embedded system designs?

Written sketches, Programs, applications, circuit Designs, and graduation projects is an anytime request of any of our customers. All previously mentioned options are prepared scientifically and academically by an expert staff in the field of Embedded Systems and Electronic Designs.

14) Can I Return Previously bought items and get a refund?

UrukTech website in an Online Shopping store for Electronic and Electrical parts and gadgets. All presented items in the website are original, tested, and fully functional. UrukTech does not offer any Refund for any bought and delivered item, since all items are critical and easily damaged by a simple misuse of the user.

15) What is the Quality of the Items Shown in UrukTech Website?

UrukTech website in an Online Shopping store for Electronic and Electrical parts and gadgets. All presented items in the website are original, tested, and fully functional.

16) Can I cancel a checked order?

Orders could be canceled by the customers in case there were any bad term in the order. Once the customer checked his order and received all bought items he losses all rights to return any item. Finally, UrukTech does not offer any Refund for any bought and delivered item, since all items are critical and easily damaged by a simple misuse by the user.

Available Payment Methods